MS Connect: the gateway to living well with multiple sclerosis
We’re here for you at every step of your multiple sclerosis journey. Our MS Connect service provides information and advice, and links you in to supports and services.
We take your individual circumstances into account – from the time of diagnosis and each day forward. We can help you understand a recent diagnosis, treatment options, learn practical ways to manage your symptoms, and make healthy choices for living well with multiple sclerosis. We also work closely with neurologists, health professionals and service providers in your local community.
To access MS support and services, you need to register with MS.
Who can access MS Connect?
Our MS Connect service is for people living with the disease, family members, friends and carers. We also support health professionals providing care to people affected by multiple sclerosis.
People with other progressive neurological disorders are also eligible to register where there are no other appropriate services available to meet their needs.
How do I contact MS Connect?
Our team of MS Specialists are available via phone and email.
Freecall: 1800 042 138
8.30am - 5pm, Monday to Friday
Telephone Interpreter Service
Interpreters are available to help you access information about our services, and to assist with phone calls and face-to-face meetings.
You can access the national Translating and Interpreting Service for the cost of a local call, just follow these steps:
- Call Translating and Interpreting Service on 13 14 50
- Request your language
- Hold the line for an interpreter
- Ask the interpreter to contact MS Connect (Freecall 1800 042 138)
- The interpreter and an MS Connect specialist will talk to you together on the same phone line.
Alternatively, you can phone MS Connect (Freecall 1800 042 138) and ask to be called back with an interpreter who speaks your language.
We also provide information about multiple sclerosis in other languages.
10 reasons to call us:
- Up-to-date, evidence based information about multiple sclerosis
- Expert advice on managing symptoms
- Information about minimising the impact of multiple sclerosis
- Support for people who are newly diagnosed
- Information about treatment options
- Education programs
- Connections to other people living with multiple sclerosis
- Referrals to appropriate services in your area
- Extra support for you and your family
- Respite options to give families short-term breaks