MS Support Coordinationndis approved provider

Call MS Connect on 1800 042 138

What is Support Coordination?

Support Coordination is all about making your NDIS plan active.

Support Coordination

Many people find it challenging to implement the funded support and services included in their plans.

The NDIS provides funding for Support Coordination to help you put your plan into action and strengthen your ability to manage your own plan in the long term.

You get to choose your own Support Coordinator.
Your Support Coordinator can also assist you to link up with the service providers you choose, navigate the disability sector and coordinate your informal, funded and mainstream supports.
There are three levels of Support Coordination:
1. Support Connection
2. Coordination of Supports
3. Specialist Support Coordination

Your NDIS planner will talk to you about which level of Support Coordination is most appropriate for you in your planning conversation and we can provide this to you no matter which level.

What we can do for you

With 60 years’ of insights, we have a deep understanding of how progressive neurological symptoms can impact your everyday life and goals. We know the disability and community sectors back to front, so you don’t have to explain things and repeat yourself to us.

We’ve also spent the past three years participating in the NDIS trial sites, so we understand how the system works and how to get the best out of your Support Coordination.

Our Support Coordinators are here to stand beside you, support you and empower you to make your NDIS plan active. We work with you in partnership to make sure your plan works well for you. We work with people with all kinds of different neurological conditions — not just multiple sclerosis.

We take direction from you about how you want to manage your plan. You might choose to allocate some responsibilities to us, while you take others. The choice and control is yours. And together, we can work toward your goals and improve your life.
We’re excellent listeners, we have great insights into a wide range of providers, and we can help match you with those who meet your values.

Download Support Coordination info sheet

What you can do

Make sure you ask for Support Coordination to be included in your plan when you have your planning conversation with your NDIS planner.

If you would like us to provide your Support Coordination or you would like some more information about what we can do for you, please contact MS Connect:

8.30am to 5pm, Monday to Friday
T          Freecall 1800 042 138 

Investigating Housing Solutions (IHS)

Are you currently living in inappropriate housing? If you have a goal related to finding a suitable home to meet your needs, Investigating Housing Solutions (IHS) might be for you. 

IHS is ideal for anyone living in unsuitable private and public rentals, aged care facilities, with elderly parents or housing that does not meet their needs. Your housing goals may relate to feeling safe in your home, increasing your independence, being able to access your local community, and preparing for any future changes in function. When IHS is included in an NDIS plan participants have access to increased support coordination and allied health assessments to help them identify an appropriate home environment. 

Over the course of a year your support coordinator will help engage allied health professionals to identify your housing needs. The support coordinator will also work with you to explore mainstream housing options. At the end of this process an IHS report will summarise this journey and identify ideal options for housing. You may wish to utilise your IHS report to apply to the NDIS for Specialist Disability Accommodation (SDA). 

Our MS NDIS Services

We are registered to provide a number of NDIS services:

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Multiple Sclerosis Limited, ABN 66 004 942 287