MS Peer Support

Living with multiple sclerosis or caring for someone with the condition can be challenging – especially the people newly diagnosed, who can feel particularly vulnerable. At MS, one way we’ve addressed this is through our Peer Support program, whereby people living with multiple sclerosis or their family members or carers can support one another either in a one-on-one or group setting, typically over the phone or online.

We train volunteers with lived experience to become Peer Support volunteers. 

Giving and receiving practical and emotional support can help you understand a recent diagnosis, manage your symptoms and live well with multiple sclerosis. 

Our MS Peer Support program is a great way for people living with multiple sclerosis, carers, family and friends to connect with and support each other. It’s also a great way to make new friends!

We offer MS Peer Support through a variety of channels, and it’s completely free to participate. 

Contact MS Connect™ on Freecall 1800 042 138 or email to register your interest and discuss your needs.

What Peer Support we offer 

Where are our face-to-face Peer support groups?*

Our face-to-face MS Peer Support groups meet at various locations across ACT, NSW, Tasmania and Victoria. They usually meet either fortnightly or monthly, but this varies from group to group.

Some groups get together for a casual coffee, some have discussion groups around specific multiple sclerosis issues and others get together for activities such as singing and exercise – there really is something for everybody!

If you can’t find a group in your area, please contact MS Connect™ to register your interest and discuss alternative options.

Contact MS Connect™ on 1800 042 138 or email to ask about our groups, or you can also download lists of all the face-to-face MS Peer Support groups here:

Self Help groups

In addition to MS volunteer-led Peer Support groups, Self Help groups are led by people who are not MS volunteers, but who work diligently and thoughtfully for their local communities. You can download the Self Help group listings from the Community Participation Groups


MS 1:1 Peer Support via phone

Phone MS Peer Support is a great way to have a one-on-one conversation with somebody who understands, no matter where you live.

We can connect you with one of our trained MS Peer Support volunteers over the phone. You will be offered a set number of phone calls over an extended period of time, usually about six to eight calls over a few months.

Many people have said it’s a great way to build a relationship and give and receive advice. You can choose if you want to speak to another person living with multiple sclerosis, a carer or a family member.

For more information contact MS Connect™ on Freecall 1800 042 138 or email


Our MS Peer Support Telegroups enable people with similar interests or experience to connect by telephone as an alternative to face to face groups.

Some groups have a particular focus, such as young carers or parents, while others are a mixed bunch of ages and roles. It’s best to contact MS Connect™ (Freecall 1800 042 138 or email to have a chat about which group will best suit your goals.

Current telegroups:

  • Under 30s After Hours Telegroup
    First Thursday night of every month – 6.30pm to 7.30pm
  • Men’s support group
    First Thursday of the month – 1.30pm to 2.30pm
    Last Tuesday of the month – 12pm to 1pm
    First Friday of the month – 12.30pm to 1.30pm
  • Women’s support group
    Fourth Monday of the month – 12.30pm to 1.30pm
  • Women in 40 to 64 group
    Third Tuesday of the month – 1.30pm to 2.30pm
  • Over 65’s group
    First Tuesday of the month – 10.30am to 11.30am
    Second Tuesday of the month – 10.30am to 11.30am
  • After hours group for working people
    Second Wednesday night of the month – 7.00pm to 8.00pm
  • General support groups
    Second Monday of the month – 7pm to 8pm
    Second Tuesday of the month – 7pm to 8pm
  • Mums with MS support group
    Second Tuesday of the month – 1pm to 2pm

Upcoming telegroups:

  • Trigeminal Neuralgia Telegroup 
    Second Thursday of every month, 2pm - 3pm. Starting June 2022.

Facebook MS Peer Support

Online MS Peer Support is a great way to make connections from the comfort of your own home, or on the go, no matter where you live. Online support leads to better self-care and a stronger sense of wellness. Plus, it’s a great way to make a new group of friends outside of your usual networks!

We have set up a number of private, supportive pages to provide Online MS Peer Support. Our role is purely to set up the page, then it is moderated by trained MS Peer Support volunteers. Our online communities are built on mutual respect and emotional support – they are not designed for medical advice.

These pages include:


Telelinks are phone-based, short-term Peer Support programs facilitated by the MS Peer Support Coordinators. Six sessions weekly, and each session is 90 minutes long. Guest speakers on topics agreed by the members prompt discussion and learning. They’re really suitable when joining an ongoing group doesn’t suit your needs, or the whole idea is brand new.

Upcoming programs

  • Over 65s Telelink 
    Tuesday 10 May 2022 to Tuesday 14 June 2022, 10.30am - 12pm. 
  • After Hours Working and Living with MS Telelink
    Wednesday 18 May to Wednesday 22 June 2022, 6.30pm - 8pm.

Become an MS Peer Support volunteer

We need members of the MS community to provide emotional and practical support and a listening ear for other people affected by multiple sclerosis.

You need to:

  • Have been living with multiple sclerosis for more than two years
  • Have a positive approach to living with multiple sclerosis
  • Be a positive ambassador for MSL

MS Peer Support volunteers are interviewed for suitability, police checked and provided with full training and support. There are a number of ways to get involved, including being a group facilitator, providing one-on-one telephone support and moderating our online support channels.

Register your interest by contacting MS Connect™ (Freecall 1800 042 138 or email

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