NDIS Support Coordination

Make sense of your NDIS plan and connect with the services you need

If you're feeling overwhelmed by your NDIS plan and how to access services - you're not alone.

MS Support Coordination can help you make sense of your plan and connect you with services that will help.

Our Support Coordinators really understand MS and other neurological conditions and will be by your side throughout your plan and your plan review.

How Support Coordination works

Once you are matched to one of our Support Coordinators, your first appointment can take place over the phone, via video call, or sometimes face-to-face.

We'll look at your NDIS plan, check it meets your goals and map out your funding so you're spending it on what's most important to you.

We'll look at what you value and help match you with a provider that suits you best.

You'll come away from your first appointment with an idea of how you can spend the money in your plan, you'll understand the next steps and what we can do for you, and you'll be set up in the portal.

How to access Support Coordination


Support Coordination is funded by the NDIA. It needs to be included in your NDIS plan. We can help you work out if it's in your plan if you're not sure.

We have Support Coordinators across Victoria, New South Wales, ACT and Tasmania.

Depending on where you live, we can visit you in your home or you can access this service via telehealth.

To get started, contact MS Connect on 1800 042 138 or msconnect@ms.org.au

How Support Coordination can help you live well with MS


Our Support Coordinators can:

  • help you understand your plan and reports, so you can take control of your services
  • chat about what you like to do - whether it's sport, painting or family time - and look at how you can use your funds to do more of what you love
  • match you to a provider that aligns with what matters to you - such as value for money, location or neuro-knowledge
  • teach you all the practical parts of managing your NDIS plan, like signing into the portal and adding your bank details to receive funds.

The challenges Support Coordination can help you address

  • Feeling overwhelmed or not knowing how to use your plan
  • Difficulty with the practical parts of your NDIS plan, like logging into the portal
  • Confusion about how to choose the right provider
  • Exhaustion from trying to understand how to make your plan active

The benefits of Support Coordination

  • Be empowered to take control of your NDIS plan
  • Find providers that fit what matters to you
  • A partner who is there for you throughout your NDIS journey
  • Develop a plan for how you'll spend your NDIS budget

MS is here to help

Call Us - 1800 042 138

MS Connect is our free telephone and email information support and referral service.

Register with MS

By registering with MS you can access our full range of services and support.

Stay informed with the latest from MS


Connect with us...

Multiple Sclerosis Limited, ABN 66 004 942 287